Microsoft Dynamics CRM (MSCRM)

Microsoft Dynamics CRM (MSCRM) is a complete suite of CRM solution that provides sales force, marketing and services automation, all of which can be delivered with a native Microsoft Outlook experience or through a browser-based client or mobile device.

Benefits of MSCRM - A Comprehensive, Internet & Wireless-Based CRM Solution

Native Outlook experience
Increase sales success by shorten the sales cycle and improve close rates with lead and opportunity management, automated sales process, quote and order management
Track, analyze and measure marketing campaigns in progress by performance, cost and lead generation, putting your company's marketing resources to their best use
Deliver efficient, consistent customer service with a shared knowledge base and self services
Executive dashboard and reports let you forecast sales, measure business activity and performance, evaluate sales and service success, and identify trends and opportunities
Automated business process enables you to integrate business rule and fit your business

Products Overview

Microsoft Dynamics CRM Small Business Edition

Microsoft Dynamics CRM Small Business Edition, is a complete customer relationship management solution that enables businesses to consolidate all of the customer information they collect in a single location so they can create a clear picture of customers from first contact through purchase and post-sales. >>More

Microsoft Dynamics CRM 3.0 Professional

Microsoft Dynamics CRM 3.0 Professional is a complete customer relationship management solution that provides all of the tools and capabilities needed to create and easily maintain a clear picture of customers from first contact through purchase and post-sales. With modules for sales, marketing, and customer service, Microsoft CRM 3.0 Professional delivers a fast, flexible and affordable solution that drives consistent, measurable improvements in every business process, enables closer relationships with customers, and helps your company achieve new levels of profitability. >>More