Customer References

Banking and Finance

Dah Sing Bank applied OceanFax Fax Server for paperless E-fax application and integrates it with Unit Trust Reporting System and OceanFlow Approval System to automate and streamline investment fund service, including order generating, approval and fax processes, achieving the improved efficiency, reduced cost and enhanced safety.

China Continent Property & Casualty Insurance Co., Ltd applied OceanX’s flagship OceanFax Fax Server to replace its old fax machine, for fax automation to achieve paperless operation. More than 10 departments, including nearly 300 users in total, in the company’s headquarters, send and receive faxes with OceanFax for the improved efficiency and reduced cost.

Haitong International Holdings Limited chooses Active’s business process management solution to streamline the IPO Order Workflow for 150 account executives. The Ultimus workflow system allows them to optimize the financial and non-financial order, decreases the task time and improves the customer service.

Education

The Open University of Hong Kong chooses Active’s integrated workflow and document management solution to streamline the course material design progress. The consolidated report allows academic staff to keep track and control of the course material status. And the integration of document management system can provide centralized repository. The solution not only improves the process efficiency and quality, and also provides an effective collaboration environment on course material development.

Manufacturing

IDT implements Ultimus BPM to automate and improve production workflow and increase productivity. With SQL Server and workflow automation, users instantly receive all the data they need to reference a workflow and, since the system is Web-based, they all have 24/7 access to Ultimus no matter what time zone they are in. As a result, workflow processing time has been dramatically reduced-with an initial increase in efficiency of at least 50%.

Telecommunication

PCCW uses e-Workflow Solution to automate their CFO mobile daily operations. With the workflow system, all cases are properly routed, prioritized, tracked or escalated. There is almost no chance for case to fallout and consequently helps to reduce paper used for their communication. Besides, the systems will either escalate the cases to appropriate Unit Manager or alert agent so as the entire quality of the service is improved.

Trading

Independent Production Services, Inc., the subsidiary of the Limited, to ensure compliance with all U.S. Customs country of origin regulations and the Limited’s Labour Standards Compliance Program. They choose Active’s e-Workflow and Document Management Solution to facilitate their evaluation and inspection process. The auditors can check their workflow on the web and the audit report will be centralized and stored into their Document Management System after the audit flow process.

British American Tobacco China Ltd. utilizes Active’s e-workflow solution to automate their project implementation process. This e-workflow system helps to increase the productivity of the project implementation process, and monitor their project status from any desktop with a web browser.