Customer Reference for Business Process Management Banking and Finance
Dah Sing Bank
Dah Sing Bank chose Active to design and deploy an enterprise workflow that to automate their existing manual workflow. A procurement requisition process workflow is just implemented for Dah Sing to improve their IT equipment and service procurement process and service job assignment. Email notification and reference no. is automatically generated for the users and approver so that to avoid any time delay and without error.
TaiFook Securities
Tai Fook Securities Company Limited chooses Active's business process management solution to streamline the IPO Order Workflow for 150 account executives. The Ultimus workflow system allows them to optimize the financial and non-financial order, decreases the task time and improves the customer service.
Education
The Open University of Hong Kong
The Open University of Hong Kong chooses Active's integrated workflow and document management solution to streamline the course material design progress. The consolidated report allows academic staff to keep track and control of the course material status. And the integration of document management system can provide centralized repository. The solution not only improve the process efficiency and quality, and also provide an effective collaboration environment on course material development.
"We are impressed with Active's capability and the performance of their document management and workflow automation solution. It streamlines our course development process and improves course material quality management"
Stephen Tong,
System Analyst
The Open University of Hong Kong
Manufacturing
IDT International Limited
IDT implements Ultimus BPM to automate and improve production workflow and increase productivity. With SQL Server and workflow automation, users instantly receive all the data they need to reference a workflow and, since the system is Web-based, they all have 24/7 access to Ultimus no matter what time zone they are in. As a result, workflow processing time has been dramatically reduced-with an initial increase in efficiency of at least 50%.
"Implementing Ultimus on SQL Server 2000 has improved data accuracy, reduced workflow cycle time, and allowed us to easily track and control business processes. With this solution, we are evolving as a more responsive, more productive organization."
Sylvester Wong,
Vice President of IT
IDT International Limited
Electronic Product Manufacturer
Struggling with the problem of difficult to measure the processing time and statistical cost and can't trace the process status, an electronic product manufacturer finally choose Active's workflow solution to automate and improve their sample evaluation request workflow efficiency. It increases their productivity by over 30% and reduce their manual data input errors.
Telecommunication
PCCW
PCCW uses e-Workflow Solution to automate their CFO mobile daily operations. With the workflow system, all cases are properly routed, prioritized, tracked or escalated. There is almost no chance for case to fallout and consequently helps to reduce paper used for their communication. Besides, the systems will either escalate the cases to appropriate Unit Manager or alert agent so as the entire quality of the service is improved.
Trading
Independent Production Services, Inc.
Independent Production Services, Inc., the subsidiary of the Limited, to ensure compliance with all U.S. Customs country of origin regulations and the Limited's Labour Standards Compliance Program. They choose Active's e-Workflow and Document Management Solution to facilitate their evaluation and inspection process. The auditors can check their workflow on the web and the audit report will be centralized and stored into their Document Management System after the audit flow process.
Leading Tobacco Manufacturer
An international tobacco manufacturer utilizes Active's e-workflow solution to automate their project implementation process. This e-workflow system helps to increase the productivity of the project implementation process, and monitor their project status from any desktop with a web browser.
"The success of the project implementation of process workflow has brought greater clarity in project overview for our IT team, which enables us to proactively manage at each project implementation stage. Active is our implementation partner and has provided valued-added services to the project."
C. Y. Lee,
IT Manager
British American
Tabacco China
|