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GoldMine Corporate Edition - Focus on Customer Relationships

Opportunities to win and retain customers occur at every phase of the customer relationship life cycle. Created for entire small to medium-sized enterprises or distributed enterprises, GoldMine Corporate Edition enables you to effectively manage every facet of your business relationships.

The Benefits of GoldMine Corporate Edition

  • Gain a big-picture view of activities and sales
  • Automate routine, repetitive tasks
  • Focus on customer relationships
  • Choose from multiple remote access and integration options
  • Proactively manage opportunities and customers' needs

Features

  • Advanced capabilities Get all the functionality of GoldMine, but with a number of advanced capabilities for integrating with Microsoft Outlook, HEAT Service & Support and other valuable add-ons.
  • Company-centric viewing Instantly access a company-centric view of customer and contact information, including complete histories, sales and calls. GoldMine Corporate Edition supports a large number of contact records and users.
  • Reporting and analysis Analyse your leads, sales, and marketing. GoldMine Corporate Edition includes Crystal Report Designer.
  • Synchronization Automate synchronisation via GoldSync.
  • Remote data access Accomplish real-time mobile or Web access with GoldMine Mobile Edition, iGoldMine
  • Integration with Microsoft Outlook and Exchange Connect GoldMine and Outlook users to share contacts, email, calendaring and scheduling.
  • Integration with HEAT Service & Support or HEAT PowerDesk Combine GoldMine and HEAT for a complete view of all interaction with contacts, including customer service and IT help desk issues.
  • Business intelligence Access business intelligence tools as part of Microsoft SQL, letting you analyse your data and schedule reports to email to users.
  • Automation Automate database administration, as well as mass mailings by easily generating targeted, personalised email, letters and faxes from a central location.
  • Team-based collaboration Share critical information across teams or the organisation, inside and outside your office.

System Requirements

  • Microsoft Internet Explorer 6.0
  • Microsoft SQL Server (requires Microsoft Windows 2000 or Windows 2000 Advanced Server)
  • Intel Pentium II 350-MHz or higher CPU (Pentium III or higher recommended)
  • Super VGA (800 x 600) or higher-resolution video adapter and monitor
  • 64 MB RAM (128 MB or more recommended)
  • 256 to 512 MB of available hard disk space
  • Palm OS 3.x or higher (optional); PocketPC 3.0 or higher